Privacy Policy
Introduction
This Privacy Policy outlines how ankersolix uses and protects any information you provide to us.
ankersolix is committed to protecting your privacy. If we ask you to provide information by which you can be identified, please be assured that it will only be used in accordance with this privacy statement.
We may update this Privacy Policy from time to time and will notify you of any significant changes.
Use of this website and our services is subject to this Privacy Policy and our Terms and Conditions.
This policy is effective as of October 1, 2019.
Legal Bases for Processing Your Personal Data
Current data protection laws set out various legal bases under which we collect and process personal data, including:
Consent: We may collect and process your data with your explicit consent.
For example, when you tick a checkbox to agree to receive email marketing communications.
Contractual Obligations: We may require your personal data to fulfill contractual obligations.
For example, collecting address information to deliver products you have purchased.
Legitimate Interests: We may use and process some of your personal information to conduct our business and pursue our legitimate interests, provided this does not significantly impact your rights, freedoms, or interests.
For example, using your address to send you direct marketing materials by mail regarding our products or services.
Legal Compliance: We may need to collect and process your data if required by law.
For example, to respond to requests from government bodies or law enforcement agencies.
Information We Collect
ankersolix collects data to provide order/transaction information and to improve customer service.
We use information you provide when becoming a customer, as well as information obtained while you use our services. Such information may include:
Name and job title
Contact details, including telephone numbers, mobile numbers, and email addresses
Location information, such as office addresses and postal codes
Records of your purchases of our products
Records of your online store purchases, screen sizes, and the types of connected devices used
Records of your consent to receive email marketing communications
Records of your interactions with our sales and customer service departments or online support tools
Information provided by third parties (provided you have authorized them to share the information they hold about you with us)
How we use the information collected
We will use this information for the following purposes:
Processing orders and related payments placed via our website or through our sales department
Delivering and improving the products and services we offer
Ensuring system security and maintaining service continuity
Protecting our business and your account against fraud and other illegal activities
We may periodically use the email address you provided to send you information about new products, services, special offers, or other information we believe may interest you
Our email communications may include click-tracking features designed to evaluate the effectiveness of the communications
We may also contact you from time to time for customer research purposes (via email, telephone, fax, or letter) and use the information to tailor website content and services to your interests
How we protect your personal information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
If we engage a third party to process personal data on our behalf, that third party must act in accordance with written instructions, be bound by confidentiality obligations, and be responsible for implementing appropriate technical and organizational measures to ensure data security.
If you have explicitly indicated that you wish to receive such information, we may use your personal information to send you promotional information from third parties that we believe may interest you.
We may maintain a "suppression file." This file contains minimal data and is used to ensure that we do not market to individuals who have withdrawn their consent to be contacted or marketed to. We review data regularly to ensure it is deleted once the purpose for processing has been fulfilled.
We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
All requests sent to our web servers